Privacy policy

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At CakeHiy, your privacy is of paramount importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or interact with our website. By using our services, you agree to the terms and practices described in this policy.

What Data We Collect

We collect various types of information to provide and improve our services, including:

Personal Identification Information: such as your name, email address, phone number, and postal address when you voluntarily provide this information via contact forms or subscriptions.
Usage Data: including information about how you use our website, such as pages visited, time spent on pages, and browsing patterns through cookies and similar technologies.
Technical Data: such as your IP address, browser type, device information, and operating system.

How We Use Data

Your data is used solely to enhance your experience and maintain our services:

To respond to inquiries and provide customer support.
To send you updates, newsletters, or promotional materials if you have opted in.
To analyze site usage and improve website functionality and content.
To comply with legal obligations and prevent fraudulent activity.

Cookies

Our website uses cookies to improve user experience and analyze site traffic. Cookies are small text files stored on your device. We utilize:

Necessary Cookies: essential for enabling website functionality.
Performance Cookies: to collect anonymized data for website analytics.
Functional Cookies: to remember preferences and settings.

You may control or disable cookies through your browser settings; however, this may affect your ability to use certain features of the site.

Third-Party Links

Our website may contain links to third-party sites, including social media platforms such as our Social/X page: https://x.com/SecretLondon. We do not control the content or privacy practices of these external websites and recommend reviewing their privacy policies before providing any personal information.

Data Security

We implement appropriate administrative, technical, and physical measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include:

Data encryption and secure socket layer (SSL) technology.
Access controls and authentication protocols.
Regular security assessments and updates.

Despite these measures, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

User Rights

You have certain rights regarding your personal data, including:

Access: You may request a copy of the personal data we hold about you.
Correction: You can request correction of inaccurate or incomplete information.
Deletion: You have the right to request deletion of your personal data where applicable.
Restriction: You may request that we restrict the processing of your data under certain conditions.
Objection: You can object to the processing of your personal data for direct marketing purposes.
Data Portability: You have the right to receive your data in a structured, commonly used format.

To exercise any of these rights, please contact us using the details provided below. We will respond in accordance with applicable laws and regulations.

Contact Information

If you have any questions, concerns, or requests regarding your privacy or this Privacy Policy, please get in touch with us:

Email: [email protected]
Phone: +44 7700 900003
Address: 45 Maple Grove, Manchester, M1 2AB, England

We reserve the right to update this policy periodically. We encourage you to review it regularly to stay informed about how we protect your information.